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Total Cost of Quality in Steel Tube Manufacturing Inspection

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What is your total cost of Quality? I ask this question often and invariably not many get this answer right.  So I thought I would expand on it with this short read.  In a summary statement, the total cost of quality is the cost of control to manufacture + the cost of failure to control.  The cost of failure to control has both an internal cost and an external cost. The internal costs are the cost of failure + the cost to remake the steel tube or pipe.  The external cost is the cost of containment at the client site.  For steel tube  or pipe manufacturing inspection this could mean unhappy clients, hours of reworks and incur unnecessary cost on the final product delivery.  With identification of defects with quality control measures in place, cost of quality is not about increasing the size of your quality control department. Instead, it’s all about keeping the impact of defects on the profitability of your business at a minimal. ...